We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at email@example.com and you will receive instructions on where to send your item.
If your return is accepted, we will send you a refund in the form of a gift card for our store for the same amount as your purchase.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
- Bathing Suits
- Bath Products
- Body Suits
- Sale Items
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send you a gift card of the same value to purchase the replacement item.